Who We Are
All Abode is an online home decor and furniture store operating in the Kingdom of Bahrain. We are committed to protecting your personal information and being transparent about how we use it.
What Information We Collect
We collect information you provide directly to us, including:
- Account information: Name, email address, phone number, and password when you create an account.
- Order information: Delivery address, billing details, and purchase history.
- Payment information: We do not store your full card details. Payments are processed securely through our third-party payment provider.
- Communications: Any messages, emails, or chat conversations you have with our customer support team.
We also collect certain information automatically when you browse our website, including your IP address, browser type, pages visited, and time spent on the site. This helps us improve our website and your shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Send you order confirmations, shipping updates, and delivery notifications.
- Respond to your customer service enquiries.
- Send you promotional emails and offers, if you have opted in (you may unsubscribe at any time).
- Improve our website, products, and services.
- Comply with legal obligations under Bahraini law.
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with:
- Delivery partners to fulfil and track your orders within Bahrain.
- Payment processors to securely handle transactions.
- Technology providers who help us operate our website and communications.
- Government or regulatory authorities if required by law.
All third parties are required to handle your data securely and only for the purpose it was shared.
Cookies
We use cookies to keep you logged in, remember your cart, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect your ability to shop on our site.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to any legal obligations we must comply with.
- Withdraw your consent to marketing communications at any time.
To exercise any of these rights, contact us at support@all-abode.com.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with applicable law. Order records are typically retained for a minimum of five years.
Contact Us
For any privacy-related questions, please contact us at support@all-abode.com